About StayPrivateMail

Secure email designed for your customers.

StayPrivateMail is built by StayPrivate to make secure communication work for both the business sending information and the person receiving it.

Security is a business requirement. The experience belongs to your customer.

Businesses need to send private messages, share sensitive files and exchange information with customers securely. For the customer, those communications are part of an everyday task: reading an update, checking a statement or finding a document they need.

We believe secure email should make those tasks straightforward. It should be easy to access what has been sent, keep it for reference and respond when needed. That belief shapes StayPrivateMail.

01

Make receiving simple.

Customers should be able to read your message and access shared files without having to work out what to do with them afterwards. We bring the information together and organise it for them.

02

Give customers their own copies.

The information you send may matter long after it arrives. Customers receive their own copies of messages and files, automatically organised and easy to find again.

03

Leave room for a reply.

Many messages simply need to be read and kept. When a customer has a question, or you need information back, they can reply securely and upload files through the same service.

Built for everyday customer communication.

A business may choose StayPrivateMail because it needs secure email. In daily use, that means a mixture of messages, updates and shared documents. Some start a conversation. Others give the customer information to read and keep, with no response required.

StayPrivateMail supports all of these through one service. Your team can work from its existing email, use the Keepd application or connect through the API. Your branding helps customers recognise who they are communicating with.

The aim is simple: make secure communication a natural part of serving your customers, with less effort for the people on both sides.

Their information. Their own Keepd.

Keepd is the private account where your customers receive and keep their StayPrivateMail communications. It gives them their own copies of the messages and files you share, organised and ready to return to.

Customers can come back to their account when they need a document or want to revisit a message. They can also reply and upload their own files when an exchange is needed. Keeping their copies is part of the experience from the start.

Built by StayPrivate.

StayPrivate builds secure communication products for businesses and their customers. StayPrivateMail draws on more than a decade of experience in protecting information and making it accessible to the people it is intended for.

That experience informs both the security behind the service and the choices customers see: how they open a message, access a file and find their information later.

Explore security, privacy and trust →

See it from your customer’s side.

Send a secure email to yourself and see how your customers receive a message, access shared files and keep their own copies.